Features

Everything a parent portal should have been

A school chatbot that answers in seconds on a parent's mobile. Live timetables from your MIS. Audience-aware knowledge. Safeguarding guardrails on by default. In-chat absence forms that flow back into your MIS.

Knowledge Safety & compliance Operations Branding & integrations Insight

The five things schools want

The headline features at a glance

Live timetable

Today's lessons, on tap.

Pulled live from your MIS via Wonde. Personal timetables for every parent and student, including cover lessons, room changes and the right week of a two-week timetable.

See the Wonde integration

Audience-aware answers

Parents, students and staff each see only what they should. Sensitive content is held back for review at upload.

Safety on every reply

Eleven safety checks. PII masked, hallucinations caught, jailbreaks blocked. KCSIE-aligned, on from day one.

Forms in the chat

Absence reports, meeting requests, contact updates — all from inside the chat, routed to the right inbox or your MIS.

Trusts & multi-site

Run a whole MAT, federation or international group from one dashboard. Each school keeps its own identity.

The complete list

Every feature, by category

Safety & compliance

Built around the UK's safeguarding rules from day one. Made for the DSL and DPO, not for a procurement form.

Safeguarding hub

Safeguarding checks, mental-health detection, alerts to your DSL and a clear audit trail.

Safety guardrails

Personal information masked, made-up answers caught, attempts to trick the chatbot blocked. Eleven safety checks on every reply.

Audience-aware knowledge

Documents are private until you say otherwise, and sensitive content is held back for review at upload.

Compliance & data protection

UK-hosted, encrypted at every level, DPA and DPIA published — everything your DPO needs is on the website.

Knowledge

Where the chatbot's answers come from — and how to keep them up to date as your school changes.

Documents & knowledge

Upload your handbooks and policies, write down the answers you say constantly, link to your school's webpages — Ask.School keeps the chatbot up to date for you.

Operations

The day-to-day work that keeps a school running — absence reports, MIS data, separate sites — without making it harder.

Forms in the chat

Parents can report absences and other questions through the chatbot itself. Replies go to the right inbox, or into your MIS.

Wonde MIS & timetable sync

Connect Wonde once and students, staff, classes, parents and live timetables stay in sync automatically. No spreadsheets.

Calendar feeds

Term dates, fixtures, parents' evenings — straight from your calendar feeds into the chatbot's answers, refreshed every day.

Multiple sites & trusts

Run a whole trust from one Ask.School. Each site keeps its own contact details, school day, calendar and policies.

Branding & integrations

Make every chatbot feel like your school. Connect with the tools you already use.

School branding

Your logo, your colour, your welcome message and your tone of voice — different for each chatbot if you need it.

Insight

What's happening on your chatbots, who's using them, and what it costs — visible to the right people.

Conversations & oversight

Read every conversation, see what's been flagged for review, and check usage and cost — all from one dashboard.

Ready to give your families a portal they'll actually use?

Start a 14-day free trial — connect Wonde, drop in your handbooks and watch the chatbot become useful in minutes. No credit card required.

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