Built for trusts and multi-site schools
One platform for the whole trust, but each school keeps its own address, phone number, school day, term dates and safeguarding lead. Documents and calendars only show up where they belong — so a primary parent never gets sixth-form answers, and a secondary student never gets primary policies. Centralise the things you should; keep separate the things you should.
Each site has its own contact details — and the chatbot quotes the right one.
The capability, in plain English
Each site has its own contact details
When a parent asks for the office phone number, the chatbot gives the number for that parent's school — not the head office, not another site.
Each site keeps its own school day
Primary starts at 8.45 and finishes at 3.15? Secondary runs longer? Configure each site's hours independently. The chatbot quotes the right times depending on who's asking.
Documents and calendars belong to a site
Tag a document or term-dates calendar with the sites it applies to. Term dates for the prep school never turn up in answers about the senior school.
Chatbots can be tied to one site
A primary-school chatbot won't pull from secondary content, even though both schools share the same Ask.School. Each site stays in its own world unless you say otherwise.
Each site has its own safeguarding lead
Safeguarding emails go to the right person at the right school. A flag at the prep school doesn't sit in the senior school's inbox.
Trust-wide policies in one place
Documents that apply across the whole trust — your overall safeguarding statement, GDPR notices, complaints procedure — live at the trust level and apply to every site automatically.
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